Data & Privacy

Privacy Policy

Your privacy matters to us. This policy explains how AIET collects, uses, and protects your information.
Last Updated: January 2025

At the American Institute of Education and Training (AIET), we are deeply committed to protecting the privacy and personal data of all individuals who interact with us — including students, prospective applicants, website visitors, alumni, and partners. This Privacy Policy describes how we collect, use, store, share, and protect your personal information.

By using AIET's website, services, or submitting an application, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

Effective Date: January 2025
🚫
No Selling of Data

We never sell your personal information to advertisers or third parties

🔐
Secure Storage

Your data is stored securely and protected against unauthorized access

Your Control

You have the right to access, correct, or delete your personal data at any time

1

Overview & Scope

This Privacy Policy applies to all personal data processed by the American Institute of Education and Training (AIET) in connection with:

  • Access to and use of the AIET website (aietglobal.us)
  • Submission of applications and enrollment in programs
  • Participation in AIET programs, assessments, and activities
  • Communications and correspondence with AIET staff
  • Certificate verification requests
  • Alumni engagement and post-graduation activities

This policy does not apply to third-party websites or platforms that may be linked from AIET's website. We encourage you to review the privacy policies of any external sites you visit.

2

Data Controller

The data controller responsible for your personal information is:

American Institute of Education and Training (AIET)
1950 W Corporate Way #15593, Anaheim, CA 92801, United States of America
📧 [email protected]
📞 +1 (480) 955-0876

AIET is the entity that determines the purposes and means of processing personal data submitted to it, and is responsible for ensuring that such processing complies with applicable data protection standards.

3

What Personal Data We Collect

AIET collects the following categories of personal data depending on your interaction with us:

Category Examples
Identity Data Full name, date of birth, gender, nationality, passport or ID details
Contact Data Email address, phone number, mailing address, country of residence
Academic Data Educational qualifications, certificates, transcripts, prior learning records
Professional Data Occupation, employer, professional experience, professional credentials
Application Data Application forms, supporting documents, program preferences, enrollment details
Academic Performance Data Assignment submissions, assessment results, grades, progression records
Financial Data Payment records, transaction references, fee payment history (not card details)
Communications Data Emails, messages, enquiry submissions, feedback, support tickets
Technical Data IP address, browser type, device information, login timestamps, platform usage data
Marketing Data Communication preferences, newsletter subscription status
💡 Note: AIET does not collect sensitive personal data such as biometric data, health records, religious beliefs, or political opinions unless explicitly required for a specific program and with your prior consent.
4

How We Collect Your Data

AIET collects personal data through the following means:

4.1 Directly from You

  • Application forms submitted through the AIET Application Portal
  • Email and telephone communications with AIET staff
  • Contact forms, enquiry submissions, and feedback forms on the website
  • Enrollment and registration processes
  • Participation in assessments, surveys, or academic activities
  • Certificate verification requests submitted by graduates

4.2 Automatically (Website & Platform)

  • Cookies and similar tracking technologies when you visit our website
  • Server log data including IP address, access times, and pages visited
  • Online learning platform usage data such as login times and activity logs

4.3 From Third Parties

  • Background verification organizations (for certificate verification only)
  • Referring educational institutions or partners (where applicable)
  • Payment processing providers (transaction confirmation only — no card details stored by AIET)
5

How We Use Your Personal Data

AIET uses personal data for the following specific and clearly defined purposes:

5.1 Enrollment & Program Administration

  • Processing and evaluating applications for admission
  • Confirming enrollment, issuing login credentials, and onboarding students
  • Delivering program content, assessments, and academic materials
  • Monitoring academic progress and providing academic support
  • Issuing certificates and diplomas upon successful completion

5.2 Communication & Support

  • Responding to enquiries, support requests, and feedback
  • Sending program updates, deadlines, and institutional announcements
  • Notifying students of changes to policies, programs, or services

5.3 Financial Administration

  • Processing program fee payments and managing payment records
  • Administering payment plans and managing outstanding balances
  • Processing refund requests in accordance with our Refund Policy

5.4 Certificate Verification

  • Responding to official verification requests from employers, institutions, or authorized parties
  • Confirming or denying the authenticity of AIET-issued credentials

5.5 Institutional Improvement

  • Analyzing aggregate data to improve program quality and student experience
  • Conducting internal academic quality audits and reviews
  • Developing new programs and improving existing ones

5.6 Legal & Compliance

  • Complying with applicable laws and regulations
  • Investigating and responding to complaints, disputes, or legal claims
  • Maintaining accurate academic and financial records as required

5.7 Marketing & Communications (With Consent)

  • Sending promotional content about new programs, events, or initiatives — only with your consent
  • Sharing alumni success stories (with explicit written permission)
✅ Your Choice: You may opt out of marketing communications at any time by contacting us at [email protected] or clicking the unsubscribe link in any marketing email.
7

Sharing Your Personal Data

AIET does not sell, rent, or trade your personal data to any third parties for commercial purposes. Your data may be shared in the following limited and controlled circumstances:

7.1 Service Providers

AIET may share data with trusted third-party service providers who assist in operating our services, including:

  • Online learning platform and technology providers
  • Payment processing services (limited to transaction data only)
  • Email communication and customer support platforms
  • Website hosting and data storage providers

All service providers are bound by confidentiality agreements and are only permitted to process data as instructed by AIET.

7.2 Certificate Verification

When a verification request is received via [email protected], AIET may confirm limited certification details — specifically the student's name, program completed, qualification level, and completion status — to the verified requesting party only.

7.3 Legal & Regulatory Requirements

AIET may disclose personal data when required by law, court order, or regulatory authority, or when necessary to protect the rights, safety, or property of AIET or others.

7.4 Academic Fraud Reporting

Where academic fraud or certificate falsification is identified or suspected, AIET reserves the right to share relevant information with appropriate authorities or professional bodies.

⚠ Important: AIET will never disclose your personal data to unauthorized parties, advertisers, or any party that does not have a legitimate and verified need under the conditions described above.
8

International Data Transfers

As a globally operating institution, AIET serves students from countries worldwide. Your personal data may be processed and stored on servers located in the United States or other countries where AIET's service providers operate.

Where data is transferred internationally, AIET takes reasonable steps to ensure that appropriate safeguards are in place to protect your data, consistent with applicable data protection laws including, where relevant, GDPR principles for European Economic Area residents.

By enrolling with AIET or using our services, you acknowledge and consent to the transfer of your personal data to the United States and other countries as necessary for the delivery of our services.

9

Data Retention

AIET retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law.

Data Category Retention Period
Application data (rejected applications) 12 months from application decision
Enrolled student records (academic, financial) 7 years from program completion
Certificate and graduation records Indefinitely (for verification purposes)
Payment and financial records 7 years (legal/accounting requirements)
Communications and correspondence 3 years from last interaction
Marketing preferences Until consent is withdrawn
Website technical/log data Up to 12 months

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized. Certificate and academic records may be retained indefinitely in anonymized or archived form to support ongoing verification services.

10

Cookies & Tracking Technologies

AIET's website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website performance, and support our online learning platform.

10.1 Types of Cookies Used

  • Essential Cookies: Necessary for the website and platform to function properly — these cannot be disabled
  • Functional Cookies: Remember your preferences (e.g., language, login state) to personalize your experience
  • Analytics Cookies: Help us understand how visitors use our website so we can improve it (data is aggregated and anonymous)
  • Marketing Cookies: Used to track visits to our site and may be used to show you relevant content — only with your consent

10.2 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the AIET website and learning platform. For detailed cookie management options, refer to your browser's help documentation.

11

Data Security

AIET takes the security of your personal data seriously and implements appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction.

Our security measures include:

  • Secure, encrypted connections (HTTPS/SSL) for all data transmissions
  • Access controls ensuring data is accessible only to authorized personnel
  • Regular review of data handling and security practices
  • Controlled access to physical and digital systems containing personal data
  • Staff training on data protection and privacy obligations
⚠ Your Responsibility: You are responsible for keeping your login credentials (username and password) secure and confidential. AIET will never ask for your password via email or phone. Report any suspected unauthorized account access immediately to [email protected].

While AIET implements robust security measures, no method of data transmission over the internet is completely secure. In the event of a data breach that poses a risk to your rights and freedoms, AIET will notify affected individuals and relevant authorities as required by applicable law.

12

Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data held by AIET:

👁
Right of Access

Request a copy of all personal data AIET holds about you

✏️
Right to Rectification

Request correction of inaccurate or incomplete personal data

🗑
Right to Erasure

Request deletion of your personal data where there is no legitimate reason to retain it

Right to Restriction

Request that we limit how we use your data in certain circumstances

📦
Right to Portability

Receive your data in a structured, commonly used format for transfer to another provider

🚫
Right to Object

Object to processing based on legitimate interests or for direct marketing purposes

↩️
Right to Withdraw Consent

Withdraw consent for any processing based on consent at any time, without affecting prior processing

⚖️
Right to Complain

Lodge a complaint with the relevant data protection authority in your country

To exercise any of these rights, please submit a written request to [email protected]. AIET will respond to verified requests within 30 days. We may require identity verification before processing your request.

📍 Please Note: Certain rights may be limited where AIET has a legal obligation to retain data (e.g., financial records, academic credentials) or where the exercise of rights could affect the rights of others.
13

Minors & Children's Privacy

AIET's programs are primarily designed for adults. The minimum enrollment age for Certificate programs is 16 years, with higher age expectations for advanced programs.

For applicants under the age of 18, AIET requires that applications be submitted and consented to by a parent or legal guardian. Such guardians are jointly responsible for the student's compliance with AIET's Terms of Use and policies.

AIET does not knowingly collect personal data from children under the age of 16 without verified parental consent. If we become aware that personal data has been collected from a child under 16 without appropriate consent, we will take steps to delete such data promptly.

14

Third-Party Links & Platforms

The AIET website and learning platform may contain links to third-party websites, resources, or platforms (such as social media, payment gateways, or reference materials). These external sites operate independently and have their own privacy policies.

AIET is not responsible for the privacy practices or content of third-party websites. We strongly encourage you to review the privacy policies of any third-party sites you access through links on our platform. Your interactions with those sites are governed solely by their own policies.

15

Changes to This Privacy Policy

AIET reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or services offered. When changes are made:

  • The revised policy will be published on the AIET official website
  • The "Last Updated" date at the top of this page will be revised
  • For material changes that significantly affect how we handle your data, AIET will notify enrolled students via email
  • Continued use of AIET services after any changes constitutes your acceptance of the revised policy

We encourage you to review this Privacy Policy periodically so you remain informed about how we protect your information.

16

Contact Us & Data Requests

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact us using the details below. All privacy-related requests are handled with strict confidentiality.

✉️

Privacy & Data Requests

For all data protection enquiries, access requests, or privacy concerns:

[email protected]
🏅

Certificate Verification

For all certificate verification and credential enquiries only:

[email protected]
📞

Phone

Available during standard business hours (Arizona Time):

+1 (480) 955-0876
📍

Registered Address

1950 W Corporate Way #15593
Anaheim, CA 92801
United States of America

⏱ Response Time: AIET will acknowledge all privacy-related requests within 5 working days and will aim to resolve all requests within 30 calendar days. Complex requests may require additional time, and you will be notified if this is the case.

This Privacy Policy was last reviewed and updated in January 2025. For the Terms and Conditions governing your enrollment and use of AIET services, please visit our Terms of Use page. AIET is committed to protecting your privacy and will always process your personal data responsibly, transparently, and in accordance with applicable law.

Your Privacy is Our Priority

Have questions about how we handle your data? We're transparent, responsive, and here to help.

Contact Us Terms of Use